App Installer goes away at 0%
App Installer goes away at 0%
Step 1
Ensure the device meets the Operating System requirements:
Windows 11
Windows 10
Windows 8.1
Windows 7 Service Pack 1
Step 2
Download and install .Net Framework 4.8: https://go.microsoft.com/fwlink/?linkid=2088631
Official site info: https://support.microsoft.com/en-us/topic/microsoft-net-framework-4-8-offline-installer-for-windows-9d23f658-3b97-68ab-d013-aa3c3e7495e0
Step 3
Reinstall PrivateVPN app: https://help.privatevpn.com/en/articles/302432-windows-privatevpn-app-setup-guide
The app you're trying to install isn't a Microsoft-verified app
The app you're trying to install isn't a Microsoft-verified app
Step 1
Click Change app recommendation settings.
Step 2
Set Choose where to get apps to Anywhere.
Step 3
Retry to install PrivateVPN app: https://help.privatevpn.com/en/articles/302432-windows-privatevpn-app-setup-guide
Installation Log
Installation Log
If you are experiencing installation issues with PrivateVPN app, send us the installation log for us to quickly identify the problem and send you the right solution.
Step 1
Click Open log file.
Step 2
Save the content of the log file via the text editor.
Step 3
Send a copy of the log file to our email address at [email protected] with your thoughts.
Connection issues? click here.